Privacy Policy
Privacy Policy – Ella’s Essentials
Last updated: October 27, 2025
This Privacy Policy describes how Ella’s Essentials (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ellasessentials.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources. The type of information we collect and how we use it depends on your interaction with us.
In addition to the uses described below, we may use information we collect about you to:
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Communicate with you
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Provide or improve the Services
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Comply with legal obligations
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Enforce our Terms of Service
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Protect the Services, our rights, and the rights of our users
What Personal Information We Collect
Information We Collect Directly from You
When you provide information through our Services, we may collect:
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Contact details, including your name, address, phone number, and email
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Order information, including billing/shipping addresses, payment confirmation, and order details
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Account information, including username, password, and security questions
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Customer support communications
Providing this information may be required to access certain features of our Services.
Information We Collect About Your Usage
We may automatically collect information about your interaction with our Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:
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Device and browser information
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Network connection details and IP address
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Interaction details with the Services
Information We Obtain from Third Parties
We may also collect information from third parties, including:
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Vendors and service providers supporting our Site (e.g., Shopify)
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Payment processors for transaction fulfillment
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Analytics and marketing partners
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Third-party tracking technologies used when you visit our Site or interact with advertisements
Any information obtained from third parties will be treated according to this Privacy Policy.
How We Use Your Personal Information
We use your personal information for:
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Providing Products and Services
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Process payments and fulfill orders
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Manage accounts, shipping, returns, and exchanges
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Enhance your shopping experience via integrated services (e.g., Shopify)
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Marketing and Advertising
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Send marketing, advertising, and promotional communications
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Personalize advertising and product recommendations
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Security and Fraud Prevention
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Detect and prevent fraudulent or malicious activity
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Maintain account security
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Customer Support and Service Improvement
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Respond to inquiries and provide support
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Improve the Services
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Cookies and Tracking Technologies
We use cookies and similar technologies to power and improve our Site and Services, remember preferences, run analytics, and personalize advertisements. For details on Shopify’s cookies, visit Shopify Cookies Policy.
You can manage or disable cookies in your browser, though this may affect the functionality of some Services. We also recognize the Global Privacy Control (GPC) signal to opt out of sharing and targeted advertising. Learn more at Global Privacy Control.
How We Disclose Personal Information
We may share personal information with:
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Vendors and service providers performing services on our behalf
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Business and marketing partners
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Affiliates within our corporate group
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Third parties as required by law or to protect our rights
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During mergers, acquisitions, or bankruptcy events
We do not disclose sensitive personal information without your consent.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or security. Information shared on public platforms may also be visible to others. Inclusion of links does not imply endorsement.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If we become aware, we will delete such information upon request.
Security and Retention of Your Information
While we implement reasonable security measures, no system is perfectly secure. Retention of personal information depends on factors such as account maintenance, legal obligations, dispute resolution, and contract enforcement.
Your Rights
Depending on your location, you may have rights including:
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Access / Know: Request access to personal information we hold
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Delete: Request deletion of personal information
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Correct: Request correction of inaccurate information
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Portability: Request transfer of personal information to a third party
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Opt-Out: Opt out of sale, sharing, or targeted advertising
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Restrict Processing: Limit how your information is processed
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Withdraw Consent: Withdraw previously given consent
You may also manage communication preferences and unsubscribe from promotional emails at any time.
We may verify your identity before fulfilling requests and allow authorized agents to make requests on your behalf.
Complaints
If you have concerns about our processing of your personal information, please contact us. You may also lodge a complaint with your local data protection authority.
For EEA residents, a list of supervisory authorities is available here.
International Users
Your personal information may be transferred, stored, and processed outside your country of residence. We rely on recognized transfer mechanisms, such as Standard Contractual Clauses, when applicable.
Contact Us
For questions about this Privacy Policy or your rights, contact us at:
📧 support@ellasessentials.com
📍 Ella’s Essentials, 30 N Gould St Ste R, Sheridan, WY 82801, USA
We are the data controller of your personal information for applicable data protection laws.